Shipping Policy

At BREWVANA, we work with fulfillment and shipping partners to deliver products to customers in different locations. Please review the information below before placing your order.

1. Order Processing

Orders are generally processed within 2–5 business days after payment has been successfully received.

Processing times may vary depending on product availability, order volume, holidays, or other circumstances beyond our control.

Once your order has been processed and shipped, available tracking information will be provided by email.

2. Shipping Times

Estimated delivery times vary depending on the destination, product, shipping carrier, and fulfillment location.

Typical delivery may take approximately:

7–20 business days

These are estimated delivery times and are not guaranteed. Some orders may arrive earlier or may require additional time due to circumstances outside BREWVANA's control.

3. Tracking Information

When tracking information is available, it may be provided by email after your order has been shipped.

Please allow some time for tracking information to become active after the carrier receives and scans your package.

4. Shipping Delays

Delivery delays may occur because of:

• Customs processing
• Weather conditions
• Carrier delays
• Holidays
• High shipping volumes
• Incorrect or incomplete delivery information
• International transportation issues
• Other circumstances outside our control

BREWVANA cannot guarantee delivery on a specific date.

5. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information during checkout.

If an order is returned or delayed because an incorrect or incomplete address was provided, additional shipping costs may apply before the order can be reshipped.

Please carefully review your shipping information before completing your purchase.

6. Customs and Import Duties

For international orders, customs duties, taxes, or other import-related charges may apply depending on the destination country and local regulations.

Any applicable customs duties, taxes, or import charges are the responsibility of the customer unless otherwise stated during checkout.

BREWVANA does not control customs procedures or charges imposed by local authorities.

7. Lost or Missing Packages

If tracking information indicates that an order has been delivered but you cannot locate the package, please first check with household members, neighbors, building management, or the local carrier.

If the package still cannot be located, contact us at the email below so we can review the situation.

8. Damaged Packages

If your package arrives visibly damaged, please take clear photos or videos of the package and product and contact us as soon as possible.

This information may be required to investigate the issue with the shipping or fulfillment provider.

9. Multiple Products in One Order

Depending on product availability and fulfillment locations, items from the same order may occasionally arrive in separate packages and at different times.

You may therefore receive multiple tracking numbers for a single order.

10. Shipping Restrictions

Certain products may have shipping restrictions depending on the destination country, carrier requirements, or applicable laws and regulations.

If an order cannot be shipped to the selected destination, we may contact the customer regarding available options.

11. Contact Us

If you have questions regarding shipping, tracking, or your order, please contact:

Email: brewvanasupport@gmail.com

Our support team will be happy to assist you.

BREWVANA reserves the right to update this Shipping Policy when necessary to reflect changes in shipping, fulfillment, or applicable requirements.